Shipping, Order Tracking and Delivery information
- When will I receive my item?
- Where do you ship from?
- Do you ship internationally?
- What is your general shipping policy?
- My order says it has shipped, but the tracking information hasn’t updated
- Can I combine multiple orders to save on shipping?
- Can I send an order to multiple addresses?
- Can you change the shipping speed or method on my order?
- My tracking information says my order was delivered, but I didn’t receive it. What should I do?
- I did not receive all of the items in my order!
- Can you ship to a U.S. Military address (APO/FPO)?
- Can you ship to a PO BOX?
- Can I choose which postal carrier delivers my order?
- I was charged a fee by my forwarding service. Who is responsible for that fee?
- My order was lost or stolen after I used a forwarding service. Can you replace it?
- Will I have to pay international taxes & duties?