We are happy to assist with a return of non-personalized items so long as the item has not been worn, washed, or used.
We offer a 30-day return policy that begins from the date your order is received. After this time frame, we are unable to assist with a return.
Please note that some products — such as personalized items, charitable items, or those marked final sale — aren’t eligible for return.
All items that do not qualify for our 30-day money-back guarantee will have special messaging on their individual product pages. Items purchased at any live events are final sale.
To start a return, please contact our Customer Service team through the contact form. They’ll confirm your item’s eligibility and provide a prepaid return shipping label along with further instructions.
Please visit our Return Policy for more information.